ABILENE, Texas - It's day two of being able to sign up for healthcare insurance under the Affordable Care Act.
If you've tried to sign up online, chances are, you've hit a roadblock.
The Affordable Care Act is designed to help the 30 million uninsured Americans get healthcare insurance.
But getting that coverage in the first few days of the signup period is proving difficult.
You can get a few clicks in on www.healthcare.gov before you're asked to wait.
People all over the country are experiencing the same problem.
President Obama and one of his critics weighed in on Monday:
"Like every new law, every new product roll-out, there's going to be some glitches in the signup process along the way that we will fix," the President said. "I've been saying this from the start and we're going to be speeding things up in the next few hours to handle all this demand that exceeds anything that we had expected," he said.
"And a system that's full of glitches, I think that's the word that's most frequently being used today, glitches mean it's not working," said Sen. Roy Blunt, a Republican from Missouri.
Despite the web issues, the Abilene Regional Medical Center has been gearing up to help people sign up.
"We'll be able to assist them in the process to be able to help them understand and guide them through the process from point A to point Z," said D'Nette Broyles of the ARMC.
The hospital has been training counselors for the new program.
"We anticipate and hope that we'll see an influx in people that want our help and that we'll be able to provide that to them," Broyles said.
Abilene Regional Medical Center will be offering assistance, by appointment only, beginning next Monday, October 7.
Everyone is hoping the website will be working more smoothly by then.
When you apply in person, here are the facts on how you need to prepare:
1. Know your family's social security numbers, or document numbers if you're a legal immigrant.
2. Bring your employer and income information, like pay stubs or W-2 forms.
3. Know the policy numbers for any current health insurance plans you have.
To make an appointment at ARMC, call 325-428-1000.
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