ABILENE, Texas - Tips are being offered for Abilene homeowners who had significant damage to their roofs during last week's hailstorm.
Knowing who to trust can be a big issue when it comes to expensive roof repairs.
Here are some tips from the Better Business Bureau:
- Although you may be anxious to get things back to normal, avoid letting your emotions get the better of you. Don't be pressured into making an immediate decision with a long-term impact. Make temporary repairs if necessary.
- For major repairs, take time to shop around and get 3-4 estimates (unless you have a trusted contractor) based on the same specifications and materials. Check out references that are at least one year-old, verify with BBB at 325-691-1533 or at bbb.org about the company's rating.
- Be wary of door-to-door workers who claim to have left-over materials from a job "down the street" or who do not have a permanent place of business. If sales people go door-to-door, check to see if they have a city of Abilene solicitation permit.
- Require a written contract agreement with anyone you hire. It should specify the work to be done, the materials to be used and the price breakdown for both labor and materials.
- Never pay in full for all repairs in advance, and do not pay cash! While many businesses may ask for a deposit, BBB suggests that no more than one-third of the job be paid up front. Be sure the contract specifies the schedule for releasing payments to the contractor.
The Better Business Bureau's Steve Abel urged Abilenians to call his office help is needed finding a reputable company or if you feel like the contractor has taken advantage of you.
"Reputable folks who have been here a long time are not going to ask for money up front for anything," Abel said. "If you have a question about somebody who has contacted you, you can call the BBB or search their website to see what kind of track record that they have."
John Bunton from Barr Roofing in Abilene said it's also wise to check with neighbors and friends before committing to a company to make sure your choice is trustworthy.
Even if your roof is new, Bunton suggests having a yearly inspection done in preparation for storms.
- Emmy-winning actor and Fort Worth native Bill Paxton, 61, dies from surgery complications
- San Angelo city councilman resigns after racial comments about police
- 18 people displaced after Brownwood apartment fire
- Former Sweetwater teacher indicted on 3 child sex charges
- Updated Truck rams New Orleans crowd during Mardi Gras parade; 28 injured
- Chili Day and Auction raises money for children's programs
- Woman, 36, is 2nd arrested in connection with Abilene mother's murder
- Workshop at ACU gets people ready for gardening season
- McMurry professor highlights 181st anniversary of the Battle of the Alamo
- State seeks death penalty for man accused of killing correctional officer
- Brown County judge orders new trial for man convicted of child sex crimes
- Blood drive in Early held to honor deceased student
- Brownwood man arrested for forging checks found while detailing truck
- Lawmaker proposes ending Brown County Attorney's pre-trial donation program
- Wildfire academy held in Brownwood amid high fire danger
- TxDOT repairs section of Highway 6 destroyed by 2016 flood
- Ira ISD superintendent announces retirement after long career
- Sweetwater ISD makes choice for new head football coach/athletic director
- Brownwood man accused of conning people has criminal record
- DPS identifies driver, 32, killed in Callahan County crash