ABILENE, Texas - Phone call spoofing is becoming a growing problem in the U.S., and now Abilene is seeing the problem on the rise.
It happens when the caller I.D. on a telephone is altered by equipment to say whatever name that person or company wants.
The ultimate goal is to scam residents out of money.
"Numbers are spoofed," said Steve Abel, president of the Better Business Bureau, "made to look like it's from another business or even government entity or organization."
One company that was affected by the crime was All American Roofing, where someone was using their caller I.D. name to contact customers. They then proceeded in trying to set up appointments to do roof inspections.
"People showed up, and what they did was a roof inspection," said Bill Casher, the sales manager of All American Roofing, "They then took money up-front from the customers, which is not a good thing."
All-American Roofing told KTXS that they had received more than 10 calls from customers saying they were getting similar calls, with the company showing up on their caller I.D's.
The Abels of the Better Business Bureau says to make sure the company you are dealing with is legitimate before any money is exchanged.
He tells customers to make sure they have the proper paperwork, have business cards, proof of identification, a written contract of the work they are doing, and also the terms and conditions of the job.
If you or someone you know has experienced 'spoofing', report the incident to the Abilene Police Dept. Fraud division, or call the Better Business Bureau at 325-691-1533
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